Customers who paid erroneous bills from Boulder’s Pearl Street Eye can seek refunds

October 10, 2019 in Boulder



The Boulder District Attorney’s Office said all of the erroneous debt collection notices sent to customers of the now-closed Pearl Street Eye and Laser Center have been cancelled.

The DA’s Office stated in a news release it has concluded its investigation into the billing snafu and found more than 60 customers were sent letters even though they had no outstanding debt with the business.

The owner of the eye center and the billing company, Capital Accounts, both confirmed the letters were sent in error and Capital Accounts closed the accounts and did not contact any credit agencies about the payments.

Any customers who did pay bills have or will be issued a refund. Those who have sent payments but have not yet received a refund can contact Capital Accounts at 866-854-5359.



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