Google quietly updated their organization structured data documentation in order to clarify two points about merchant returns in response to feedback about an ambiguity in the previous version.
Organization Structured Data and Merchant Returns
Google recently expanded their Organization structured data so that it could now accommodate a merchant return policy. The change added support for adding a sitewide merchant return policy.
The original reason for adding this support:
“Adding support for Organization-level return policies
What: Added documentation on how to specify a general return policy for an Organization as a whole.
Why: This makes it easier to define and maintain general return policies for an entire site.”
However that change left unanswered about what will happen if a site has a sitewide return policy but also has a different policy for individual products.
The clarification applies for the specific scenario of when a site uses both a sitewide return policy in…
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