Individuals who have struggled in a toxic environment can heal in multiple ways. This article was written to address the challenges new managers face when they inherit employees who worked under a toxic predecessor, sometimes for many years.
Be A Good Listener
Good listening and observation skills can help improve work culture, even for people most adversely affected by toxicity. According to Gitnux’s 2024 market data report, people spend 45% of the time they communicate listening. More than two-thirds of managers believe communication skills can help improve their subordinates’ satisfaction levels, and it’s true: managers who underwent active listening training achieved 30% higher employee satisfaction. Even sales are impacted; active listening can improve sales by 8%.
Use Technology To Implement Change
Introduce time tracking for employees to identify which team members are contributing the most value to the organization. Be patient and supportive as you implement this…
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