Former employee says Chicago tombstone company ignored grieving famil…

Dozens of grieving families still waiting for grave markers or refunds from a Chicago monument company.

NBC 5 Responds has learned Gast Monuments is now also facing legal action for a $220,000 grave monument order from 2018, that was allegedly never created or delivered.

“I couldn’t do anything about it”

Now a former Gast employee is breaking his silence to shed light on what he says was a pattern of ignoring consumer complaints and not filling orders, which he witnessed firsthand.

“In that business, you work with families who are going through a lot… a lot of emotions, a lot of grief. It was hard for me to see this. When I worked there, I couldn’t do anything about it just because I needed that job,” said the former employee who worked as a designer for the company for about a year before quitting in 2021. He asked us to conceal his identity out of fear of retribution.

Earlier this month, an NBC 5 Responds investigation found dozens of Chicago-area…