Riders at a newly-opened Walt Disney World transportation rail were stuck in gondolas with no air conditioning for “hours” as authorities tried to evacuate the park-goers late Saturday.
According to a report by the Orlando Sentinel, riders of the Skyliner cable cars, which were inaugurated last week, were not able to leave the capsules until about 11 p.m.
Reedy Creek fire officials and other local authorities assisted in what the theme park company called “unexpected downtime,” but did not release any more details about what caused the incident, the Sentinel reported.
The Skyliner ride has five different stations that run through the Disney parks and attractions, including at Epcot and Hollywood Studios. The cabins lead to resorts like Caribbean Beach Resort, a hotel that sits east of both parks. It is the largest rail system at Disney, according to the Sentinel.
A Disney spokesperson said the ride will be closed Sunday while the company investigates the incident, the Sentinel reported.