Customer relationship management (CRM) software is a highly competitive market. It’s one of the most influential technological developments in the last decade. CRM software is currently used by 91% of businesses with more than 10 employees.
Nowadays, everything is consumer-focused, and businesses need a tool to handle high expectations; this is where CRM comes in. Buyers now self-educate, and the entire marketing and sales structure has changed.
There are many significant CRM statistics to be aware of since CRM is crucial to the performance of a business’s sales and marketing teams.
CRM Statistics: 2023 (Top Picks)
These are our top picks for Customer Relationship Management statistics:
- The CRM Industry is valued at $65.59 billion as of 2023.
- The CRM Market is set to grow at a CAGR of 13.9%. from 2023 to 2030
- The revenue of CRM software is forecasted to reach $79.16 billion by the end of 2023.
- It is projected that the spending for every…